Payments
DiscountBox.pk offers convenient payment options to make your shopping experience simple and secure.
Cash on Delivery
Cash on Delivery is available for eligible orders and delivery locations across Pakistan.
You can pay the complete order amount to the courier rider when your parcel is delivered.
Please keep the exact payable amount available where possible.
Online Payment
Where available, customers may also pay through supported bank transfer, mobile wallet, debit card, or other payment methods displayed during checkout.
Payment instructions and account details should only be followed when shared through official DiscountBox.pk channels.
Payment Confirmation
For advance or online payments, please share the payment receipt or screenshot with our support team along with:
- Order number
- Customer name
- Registered mobile number
- Paid amount
Your order may be processed after payment verification.
Payment Security
Never share your card PIN, OTP, account password, or banking login details with anyone.
DiscountBox.pk will never ask for your confidential banking password or card PIN.
Failed or Pending Payments
If an online payment is deducted but the order is not confirmed, please contact your bank or payment provider first and then share the transaction details with our support team.
Payment reversals may take several working days depending on the bank or payment provider.
Incorrect Payment Amount
If an incorrect amount is transferred, contact our support team immediately with the transaction proof.
Any refund, adjustment, or remaining balance will be handled after verification.
Fraud Prevention
DiscountBox.pk may hold or cancel an order if the payment information appears suspicious, incomplete, or unauthorized.
Customers are responsible for providing accurate payment and contact details.
Contact Us
For payment-related assistance, contact DiscountBox.pk through the official contact details available on our website and provide your order number for faster support.